BSEIndia: All Stock Market News: Re: [sharetrading] Please help me

Saturday, February 13, 2010

Re: [sharetrading] Please help me

Thanks Kartik. I will try as you suggested.

Anupam

On Sun, Feb 14, 2010 at 12:23 AM, kartik chawla <kartikchawla1@yahoo.co.in> wrote:

hi anupam

sorry to hear that but when u fill the account opening form for a trading account u sign on certain documents which says that technichal snags and losses due to it are to born by the user.

please make sure u read them before and then take any legal action.

legal possibilities are thus limited.

lodging a complaint with sebi is a better option.

also just try walking into sharekahan's franchise or office from where ur account is located.

talk to their manager.

show him the call record , internet logs etc and tell him to reimburse u the money or work out an agreement with them.

if nothing works threaten him with closing ur account and lodging a complaint with sebi.

also tell him ur going to lodge a complaint in the consumer forum which is actualy free(just a 100 rs postal order.)

and bytheway in such cases of dispute i have heard that in case of indiabulls they usualy pay back.

so try it thesr ways.

good luck.

regards

kartik

From: Anupam Dey <urs.anupam@gmail.com>
To: sharetrading@yahoogroups.com
Sent: Sun, 14 February, 2010 12:11:15 AM
Subject: Re: [sharetrading] Please help me

Thank you Ravi ji. But can it be done without lawyer because whatever I have lost a Lawyer would charge more than that, I guess.

Anupam Dey

On Sat, Feb 13, 2010 at 11:17 PM, Ravi.S <ethenhunt24@ yahoo.com> wrote:

SEBI site has a online complain form fill up that and send it to SEBI copy to NSE/BSE

Also print a copy of the same and give it to your lawyer and ask lawyer to send out a notice to Sharekhan

This would set the ball rolling for dispute management

Regards,

Ravi

--- On Sat, 2/13/10, Anupam Dey <urs.anupam@gmail. com> wrote:

From: Anupam Dey <urs.anupam@gmail. com>
Subject: [sharetrading] Please help me
To: "Share Trading" <sharetrading@ yahoogroups. com>
Date: Saturday, February 13, 2010, 10:19 PM

Hello Members

I am trading with Sharekhan and on last trading day I faced a loss due to their technical snag in their website.

On that day I sold RENUKA SUGAR shares which I was holding and was about to square-off the trade at 3:05 pm.

But from 3:05 pm - 3:30 pm I was unable to log into their website and it was giving error like "Your request cannot be processed now ,please try after some time" and I kept on trying till the end, and finally the market closed and I suffered a loss of around Rs.3700.

I tried to square-off the trade over phone also, but could not reach them and was put on hold for a long time.

I am not a big trader and have not seen the amount of profit in last 6 months of my trading life that I lost on that day.

This was not my fault and the loss I faced was entirely due to the technical failure of their.

I wrote 2 mails to them after that and got no reply so far.

Can anyone please guide me in this regard by the steps that I can follow.

I want to lodge a complaint with SEBI & NSE for this and anywhere else should I go to claim the loss if anyone can suggest?

With thanks,

Anupam

Your Mail works best with the New Yahoo Optimized IE8. Get it NOW!.